Lantern Davis Limited

Lantern Davis was incorporated in 2008 by me, Nick Hudleston, always with a single-minded focus on the product whether that product is a service, such as a construction, arboriculture or engineering service, or a tangible manufactured item such as a security or safety device, hand tool, extrusion, actuator, fitting or indeed a whole system of components.

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Your 'Product Offering' (hint: 'Product' includes Services)

I advocate putting your services and products at the heart of your business. This can be one of the most transformative improvements you make to the success of your product offering and your business. It's what I mean by the 'Product Mindset', which is at the heart of a 'Product-Led Organisation'.

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Service-based businesses, such as specialist trades in the Construction, Environmental Horticulture, Engineering or Professional Services sectors, benefit equally from the Product Mindset.

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Productisation of services is key.  At its simplest level, this means being as thoughtful about every aspect designing and delivering your services as a well respected manufacturing company are about their mass produced physical product (think Toyota or Apple for example). 

 

This approach adds supportive structure around your services, ensuring greater consistency and best practice across your organisation so that your customers get the same best service each and every time, with less effort from you.

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Why me?

​My work draws on four decades of practical experience, deep technical and commercial knowledge, and skills developed across engineering, Product Management, quality, commercial and business improvement.

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Just as importantly, I bring a straightforward, collaborative approach that respects the experience of the people already in the business. That combination helps me understand problems quickly, challenge where needed, and provide practical support that works in the real world.

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And importantly, I notice things that you have become 'nose blind' to.

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I 'sniff out' a lack of defined process, where without key people things simply don't get done. I spotlight best practice being used by one employee but neither shared nor applied by others. I identify weak preventative analyses that are never properly reviewed, updated or mitigated. I highlight a lack of useful customer feedback. To mention just a few.

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I'm not distracted by the myriad everyday activities that you and your staff must focus on to run your business. I can see the wood for the trees and have the luxury of a helicopter view (and I love trees... and helicopters!).

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I also see how many other businesses solve their challenges in different ways, not least when helping clients towards organisation-wide systems such as International ISO 9001 certification.

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I free you to do more of what your staff excel at: getting your products and services into more customers' hands, with greater efficiency and lower costs, increasing the contribution from each of your products and services...

     selling more stuff, for less cost, to happier people!

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And because you can bring me in when you need me, you gain experienced senior support without having to create another permanent full-time role.

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While I am currently the sole person operationally within the business, I have a broad network of associates, coaches and mentors at the most senior levels across various sectors. I can introduce these people to clients where appropriate, or draw on their knowledge and experience to complement my own.

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My biggest reward will always be seeing clients achieve these improvements and achieve their ambitions, especially when I've been able to contribute to those goals.

Click here for more about Nick Hudleston's background and experience
 

Click here for the story behind the name Lantern Davis Limited